Intern CRM and Customer Experience (m/f/d) - 12 Months
Georg Fischer Rohrleitungssysteme AG
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Your tasks
- Support the CRM team and project managers in customer experience (CX) initiatives across various sales companies
globally. This includes assisting with the deployment and optimization of our CRM application for Inside Sales and
Customer Service departments as well as sales enablement tools like Showpad, LinkedIn Sales Navigator or lead
generation tool snapADDY.
- Prepare for and participate in kickoff workshops, training sessions, and hyper care activities.
- Communicate effectively with relevant stakeholders, including the CX team, Sales Companies, IT, and external
partners.
- Assist with system change requests, feature testing, and ticketing processes.
- Conduct regular training across markets to ensure adoption and effective change management.
- Provide support in managing community engagement.
- Develop comprehensive training materials and presentations.
Your profile
- Self-driven and proactive, with strong initiative.
- Strong analytical mind and technical understanding.
- Ability to collaborate and work effectively in a cross-functional team and multicultural environment.
- High organizational skills and ability to manage and prioritize multiple tasks simultaneously.
- Excellent communication skills.
- Fluent in English and German, both oral and written.
- Very good knowledge of Microsoft Office, especially PowerPoint and Excel.
- CRM knowledge is advantageous but not mandatory.
- Bachelor's degree in Business or Computer Sciences.
- Flexibility to travel internationally.
Benefits
Clear vision and purpose "We are a sustainability and innovation leader providing superior customer value" is our
vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our
daily work. Sustainability and innovation focus We have high sustainability and innovation goals. Let's work towards a
sustainable future together. Excellent learning tools At GF we provide development opportunities for everyone. We offer
global learning tools as well as trainings and specialized courses. Great career opportunities GF as a global acting
company provides many opportunities regarding career growth. We also offer a dedicated talent management process
(MyNextBigStep@GF) to boost your career. Free parking We provide free parking spaces for all employees. Mobile discount
We are offering discounts for Sunrise mobile subscriptions. Sport Activities We support the purchase of a fitness
studio membership from the center of your choice with a subsidy. We also offer active health promotion with other sport
activities. Flexible working conditions Wherever possible we offer flexible working hours as well as the possibility to
work remotely.
Awards
GF proves its commitment as an exemplary employer with the Friendly Work Space label. The well-being and health of all
employees is important to us.
Your contact
Samira MercurioHR Assistant +41 52 631 11 11 Web Ebnatstrasse 111
8201 Schaffhausen
Switzerland View larger map
Your work route
Apply now
Who we are
GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of
fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and
investment in a culture based on performance, learning and caring.
- Support the CRM team and project managers in customer experience (CX) initiatives across various sales companies
globally. This includes assisting with the deployment and optimization of our CRM application for Inside Sales and
Customer Service departments as well as sales enablement tools like Showpad, LinkedIn Sales Navigator or lead
generation tool snapADDY.
- Prepare for and participate in kickoff workshops, training sessions, and hyper care activities.
- Communicate effectively with relevant stakeholders, including the CX team, Sales Companies, IT, and external
partners.
- Assist with system change requests, feature testing, and ticketing processes.
- Conduct regular training across markets to ensure adoption and effective change management.
- Provide support in managing community engagement.
- Develop comprehensive training materials and presentations.
Your profile
- Self-driven and proactive, with strong initiative.
- Strong analytical mind and technical understanding.
- Ability to collaborate and work effectively in a cross-functional team and multicultural environment.
- High organizational skills and ability to manage and prioritize multiple tasks simultaneously.
- Excellent communication skills.
- Fluent in English and German, both oral and written.
- Very good knowledge of Microsoft Office, especially PowerPoint and Excel.
- CRM knowledge is advantageous but not mandatory.
- Bachelor's degree in Business or Computer Sciences.
- Flexibility to travel internationally.
Benefits
Clear vision and purpose "We are a sustainability and innovation leader providing superior customer value" is our
vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our
daily work. Sustainability and innovation focus We have high sustainability and innovation goals. Let's work towards a
sustainable future together. Excellent learning tools At GF we provide development opportunities for everyone. We offer
global learning tools as well as trainings and specialized courses. Great career opportunities GF as a global acting
company provides many opportunities regarding career growth. We also offer a dedicated talent management process
(MyNextBigStep@GF) to boost your career. Free parking We provide free parking spaces for all employees. Mobile discount
We are offering discounts for Sunrise mobile subscriptions. Sport Activities We support the purchase of a fitness
studio membership from the center of your choice with a subsidy. We also offer active health promotion with other sport
activities. Flexible working conditions Wherever possible we offer flexible working hours as well as the possibility to
work remotely.
Awards
GF proves its commitment as an exemplary employer with the Friendly Work Space label. The well-being and health of all
employees is important to us.
Your contact
Samira MercurioHR Assistant +41 52 631 11 11 Web Ebnatstrasse 111
8201 Schaffhausen
Switzerland View larger map
Your work route
Apply now
Who we are
GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of
fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and
investment in a culture based on performance, learning and caring.