Business Process Manager - Continuous Improvement 80 - 100% (f/m/d)
Hitachi Energy AG
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The opportunity
Are you passionate about driving operational excellence and fostering a culture of continuous improvement? Do you
bring a strong mix of commercial and technical expertise, along with Lean Six Sigma experience? If so, we have the
perfect opportunity for you!
As a Business Process Manager – Continuous Improvement, you will play a key role in embedding a CI culture within our
operations teams, with a strong focus on efficiency, customer satisfaction and quality. You’ll work closely with
cross-functional teams in our Product Service Center (PSC) to streamline processes, standardize tools, and support
profitable growth for Hitachi Service.
How you’ll make an impact
-
Champion and embed a culture of continuous improvement (CI) within Operations and SCM
-
Lead and support cross-functional CI initiatives to drive operational efficiency and effectiveness
-
Map and optimize business processes, ensuring seamless interfaces between Sales, SCM, Project Management, Engineering,
Order Management, Field Service, and New Business
-
Develop and maintain tools that promote process standardization and operational excellence across the organization
-
Strengthen collaboration with internal stakeholders to enhance service delivery and customer satisfaction
-
Proactively address and resolve customer issues and complaints in a timely and professional manner
Your background
-
A passion for process optimization and continuous improvement. Lean Six Sigma Yellow or Green Belt certification
(preferred)
-
Higher education with a commercial or technical focus (University, FH, TS, or equivalent)
-
Minimum 2 years of experience in business process improvement or a related discipline.
-
Proven ability to lead cross-functional initiatives and influence stakeholders at all levels
-
Proficient in SAP, SharePoint, and Microsoft Office tools
-
Fluent in English (written and spoken); German is a plus
More about us
Our flexible working practices help you optimize personal and business performance while creating an environment where
all employees can develop their skills and grow.
Jetzt bewerbenCurrent employees apply here
Are you passionate about driving operational excellence and fostering a culture of continuous improvement? Do you
bring a strong mix of commercial and technical expertise, along with Lean Six Sigma experience? If so, we have the
perfect opportunity for you!
As a Business Process Manager – Continuous Improvement, you will play a key role in embedding a CI culture within our
operations teams, with a strong focus on efficiency, customer satisfaction and quality. You’ll work closely with
cross-functional teams in our Product Service Center (PSC) to streamline processes, standardize tools, and support
profitable growth for Hitachi Service.
How you’ll make an impact
-
Champion and embed a culture of continuous improvement (CI) within Operations and SCM
-
Lead and support cross-functional CI initiatives to drive operational efficiency and effectiveness
-
Map and optimize business processes, ensuring seamless interfaces between Sales, SCM, Project Management, Engineering,
Order Management, Field Service, and New Business
-
Develop and maintain tools that promote process standardization and operational excellence across the organization
-
Strengthen collaboration with internal stakeholders to enhance service delivery and customer satisfaction
-
Proactively address and resolve customer issues and complaints in a timely and professional manner
Your background
-
A passion for process optimization and continuous improvement. Lean Six Sigma Yellow or Green Belt certification
(preferred)
-
Higher education with a commercial or technical focus (University, FH, TS, or equivalent)
-
Minimum 2 years of experience in business process improvement or a related discipline.
-
Proven ability to lead cross-functional initiatives and influence stakeholders at all levels
-
Proficient in SAP, SharePoint, and Microsoft Office tools
-
Fluent in English (written and spoken); German is a plus
More about us
Our flexible working practices help you optimize personal and business performance while creating an environment where
all employees can develop their skills and grow.
Jetzt bewerbenCurrent employees apply here